Click the administration menu option at the top of the screen.

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Select the User Accounts option (the first option in the drop down).

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Type name of desired individual in box at the top left hand corner of user list window.

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Double click individual’s account.

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Within the window that pops up with individual’s information, click the change password option in the bottom left hand corner of the window.

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VMIS will automatically generate an email with a temporary password and send it to the user with instructions on how to create a new password.