=====VMIS Help and Support===== ===User Accounts=== ------------------- For issues or problems related to VMIS User Accounts, including forgotten or expired passwords and rights assignments, please contact: * Sheila Carter (Administration), [[mailto:scarter@cvm.tamu.edu|scarter@cvm.tamu.edu]] * VMTH Human Resources, [[mailto:hr-vmth@cvm.tamu.edu|hr-vmth@cvm.tamu.edu]] ===Fee Schedule/Fees=== ----------------------- For issues or problems related to fees or fee schedules in VMIS, including incorrect fees and updating fee schedules, please contact: * Sheila Carter (Administration), [[mailto:scarter@cvm.tamu.edu|scarter@cvm.tamu.edu]] ===Medical Records and Patients=== ---------------------------------- For issues or problems related to medical records or patients, including accidentially finalized records and duplicate patients, please contact: * Small Animal Medical Records, (979) 845-9111 * Large Animal Medical Records, (979) 845-9112 ===Client Accounts and Invoices=== --------------------- For issues or problems related to client accounts or invoices, including payments and charges on invoices, please contact: * Sandra Jimenez (Business Office), (979) 845-9026, [[mailto:sjimenez@cvm.tamu.edu|sjimenez@cvm.tamu.edu]] * Chelsea Smith (Business Office), [[mailto:csmith@cvm.tamu.edu|csmith@cvm.tamu.edu]] ===Errors/Other VMIS Issues=== ------------------------------ For other issues or problems with VMIS, including errors and functionality issues, please contact: * Jenny Chen (VMIS IT), [[mailto:jchen@cvm.tamu.edu|jchen@cvm.tamu.edu]]